Yes, Denizens - I know it's Cafe Press. Yes, I know that they're a liberal-owned company. Yes, I'm aware that the quality of their garments may not be quite as good as ThoseShirts.com.
But unlike ThoseShirts.com, Cafe Press ACTUALLY ANSWERS THE EMAIL I SEND THEM!!!!
Got clue, ThoseShirts???
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Otherwise, it's mine to do with as I please, and if I want to use it on the blog, I'm perfectly free to do so.
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A train set! Cool!
Thanks, Dad!
Thank you, Algore.
(snicker)
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(Crossposted on the Rott.)
Okay, so I’m enjoying a brief respite from my hectic schedule as a PC repair-type guy when a ticket comes in:
Client states that her local printer will not power on. Client states that the printer was working fine on Tuesday. She states that she has tried plugging the printer into another location but this has not worked. Please ensure that the printer is connected properly.
So, after lunch, I drive to the location.  Find the customer.
“Aw, man, no, this printer will not work at all  and I’ve tried everything and can you pleeeeeeeeze fix it…”
Ad infinitum, ad-friggin’-nauseam.
Start at the back of the printer.  Connected.  Trace the cord down to the AC power brick.  It’s not connected to the power cord.  Connect it.
Start pulling the power cord.  It’s not hooked into the wall.  Plug it in.  Printer comes on immediately.
Customer’s jaw hits the floor.  And with a straight face (and I swear to Cthulu, this is the hardest part), I say “thank you” and walk out the door back to my car.
And for this, I get paid about $45K annually.  
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4 responses to “Adventures in moron- baby-sitting”
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- _______________
- This blog is best viewed with your eyes.
- It helps, though, if you have Microsoft Internet Explorer
set about 1024x7681280x1024 with your Favorites windowactivated on the leftdeactivated. (At least until I can get a better handle on how WordPress works.)
(KORRIOTH: Oh, great. More wormholes.)
Mozilla Firefox doesn't do too badly, either; in fact, it's His Rudeness' browser of choice. -
You can use
Nutscrape,
if you so desire - but why in blazes would you want to use a browser from a company that had to hide behind Janet El Reño's skirt to be successful?
And don't even get me started on Opera or Chrome. I'm not about to trust any browser that won't let me change its color scheme.
I hear ya Spats!!! Just before I visited your site today; I literaly just got off the phone with a “””””client””””” who asked me, I swear I am not making this up, where the “any” key was she could not find it. I thought this was just an urban legend but Holy Keystroke Batman it just happened to me. Well I wish all problems were so simple Huh!!!
And your right, you just say “Glad I could be of help, and have a nice day” and hang up. Well I guess this makes up for those days when we have to earn our money.
{smacks forehead}
Oy Vey!
As a Help Desk Analyst myself, having to generate said tickets is excrutiating in and of itself. Since the corporate philosophy here (that is branded into us) is “first call resolution” we would have caught this and probably resolved the issue, thereby avoiding having the ticket end up getting to you field/desktop support types. But still makes you wish more companies don’t require employees to have a computer license before trying to “drive that desktop”……….
And they say stupidity doesn’t pay…….
Happens to ma bout once a year. The fun part is when I explain to the *customer* that the phone system “mysteriously” coming unplugged is not considered fair wear and tear, and thus is not covered by the maintenance agreement.
I once had this stupid woman call me and tell me that her computer had been struck by lightning after a storm and it wasn’t working.(She works in the center the 9th floor of a 35 story building so that is obviously completely impossible.) When I went to check it out, it was unplugged of course.